Privacy Policy

Terms and uses

We are very concerned about the security of your data and are committed to ensuring your privacy throughout the browsing process. The security process for transferring your information consists of encrypting your data. This guarantees security in the transmission of data during the purchase process. Privacy and security are priorities and we are committed to transparency in the processing of personal data of our users/customers. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from customers or other people who access or use our website is carried out. When using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX – included by EC 115/2022) , the Data Protection standards (LGPD, Federal Law 13,709/2018), the consumerist provisions of Federal Law 8078/1990 and other applicable standards of the Brazilian legal system.

1. What data do we collect about you and for what purpose?

We collect some personal data from you, in order to enable the provision of services and improve the user experience.

1.1. Personal data provided by the holder.

Full name / company name in order to identify the customer. Registration data (RG, CPF, CNPJ, telephone, e-mail and correspondence and electronic address for the purpose of providing information about our services physically, by electronic means and by post and also for preparing documents such as issuing receipts or invoices.

1.2. Personal data collected automatically.

In this sense, the collection of your personal data occurs as follows: In a meeting, whether in person or remotely, sent via email or any other electronic means, delivery of copies of your CPF ID and proof of address, social contract and other documents sent by the client containing the requested data.

2. Consent

Consent is the free, informed and unequivocal expression by which you authorize EXPER CAPITAL to process your data. Therefore, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent. Your consent will be obtained specifically for each purpose described above, demonstrating EXPER CAPITAL's commitment to transparency and good faith towards its users/clients, following the relevant legislative regulations. By using the services of EXPER CAPITAL and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them. At any time and at no cost, you may revoke your consent. It is important to highlight that revoking consent for data processing may result in the impossibility of adequate performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.

3. What are your rights?

EXPER CAPITAL guarantees its users/clients their rights as holders set out in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:

  • Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
  • Access your data, being able to request it in a readable copy in printed form or electronically, secure and suitable.
  • Correct your data when requesting it to be edited, corrected or updated.
  • Limit your data when unnecessary, excessive or treated in non-compliance with legislation through anonymization, blocking or deletion.
  • Request the portability of your data, through a registration data report that EXPER CAPITAL processes regarding you.
  • Delete your data processed with your consent, except in cases provided for by law.
  • Revoke your consent, denying the processing of your data.
  • Find out about the possibility of not providing your consent and the consequences of refusing.

    4. How can you exercise your rights as a holder?

    To exercise your rights as a holder, you must contact EXPER CAPITAL through the following available means:

  • Telephone (11) 98990-5640
  • Email: exper@expercapital.com.br In order to guarantee your correct identification as the holder of the personal data subject to the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

    5. How and for how long will your data be stored?

    Your personal data collected by EXPER CAPITAL will be used and stored for as long as necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers. In general, your data will be kept as long as the contractual relationship between you and EXPER CAPITAL continues. Once the personal data has been stored for a period of time, it will be deleted from our databases or anonymized, except in the cases legally provided for in article 16 of the general data protection law, namely:

  • I – compliance with legal or regulatory obligations by the controller;
  • II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
  • III – transfer to a third party, provided that the data processing requirements set out in this Law are respected; or
  • IV – exclusive use of the controller, access by third parties is prohibited, and provided that the data is anonymized. That is, personal information about you that is essential for complying with legal, judicial and administrative orders and/or for exercising the right to defense in judicial and administrative proceedings will be maintained, despite the deletion of other data. The storage of data collected by EXPER CAPITAL reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.

    6. What do we do to keep your data safe?

    To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy. We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that possible violations would generate for the rights and freedoms of the holder of the data collected and processed. Among the measures we adopted, we highlight the following:

  • Only authorized people have access to your personal data
  • Access to your personal data is only done after a commitment to confidentiality
  • Your personal data is stored in a safe and suitable environment. EXPER CAPITAL is committed to adopting the best postures to avoid security incidents. However, it is necessary to highlight that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber attacks by hackers, or also as a result of the negligence or recklessness of the user/client themselves. In the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will communicate to those affected and the National Data Protection Authority about what occurred, in accordance with the provisions of the General Data Protection Law. Data.

    7. Who can your data be shared with?

    In order to preserve your privacy, EXPER CAPITAL will not share your personal data with any unauthorized third party. They receive your data only to the extent necessary to provide the contracted services and our contracts are guided by the data protection standards of the Brazilian legal system. However, our partners have their own Privacy Policies, which may differ from this one. We recommend reading these documents, which you can access here: Privacy Policy of our partners: Exper Films, Exper Energy and Exper News. Furthermore, there are also other hypotheses in which your data may be shared, which are:

  • I – Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities.
  • II – Case of corporate transactions, such as merger, acquisition and incorporation, automatically
  • III – Protection of the rights of EXPER CAPITAL in any type of conflict, including those of a judicial nature.

    7.1. International data transfer

    Some of the third parties with whom we may share your data may be located or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation. In this sense, EXPER CAPITAL is committed to always adopting efficient cybersecurity and data protection standards, in best efforts to ensure and comply with legislative requirements. By agreeing to this Privacy Policy, you agree to this sharing, which will take place in accordance with the purposes described in this instrument.

    8. Cookies or browsing data

    EXPER CAPITAL makes use of Cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation. In short, Cookies are used to improve the user experience. By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device. You can, at any time and at no cost, change permissions, block or refuse Cookies. However, revoking consent for certain Cookies may prevent the correct functioning of some features of the platform. To manage your browser's cookies, simply do so directly in your browser settings, in the Cookies management area. You can access tutorials on the topic directly through the links below:

  • If you use Internet Explorer.
  • If you use Firefox.
  • If you use Safari.
  • If you use Google Chrome.
  • If you use Microsoft Edge.
  • If you use Opera.

    9. Changes to this Privacy Policy

    The current version of the Privacy Policy was formulated and last updated on: 07/04/2022. We reserve the right to modify this Privacy Policy at any time, mainly to adapt to any changes made to our website or in legislation. We recommend that you review it frequently. Any changes will come into effect as soon as they are published on our website and we will always notify you of the changes that have occurred. By using our services and providing your personal data after such modifications, you consent to them.

    10. Responsibility

    EXPER CAPITAL provides for the responsibility of agents who act in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law. We are committed to keeping this Privacy Policy updated, observing its provisions and ensuring compliance. Furthermore, we are also committed to seeking technical and organizational conditions that are safely capable of protecting the entire data processing process. If the National Data Protection Authority requires the adoption of measures in relation to the data processing carried out by EXPER CAPITAL we undertake to follow them.

    10.1 Disclaimer

    As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, EXPER CAPITAL is not responsible for:

  • I – Any consequences arising from the negligence, recklessness or incompetence of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument. We emphasize that the user is responsible for the confidentiality of access data.
  • II – Malicious actions by third parties, such as hacker attacks, unless proven culpable or deliberate conduct by EXPER CAPITAL We emphasize that in the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will inform those affected and the National Data Protection Authority about what happened and take the necessary measures.
  • III – Inaccuracy of the information entered by the user/client in the records necessary to use the services of EXPER CAPITAL; Any consequences resulting from false information or information entered in bad faith are the sole responsibility of the user/client.

    11. Data Protection Officer

    EXPER CAPITAL provides the following means for you to contact us to exercise your rights as a holder: e-mail: exper@expercapital.com.br